Service Alert

Due to escalating conditions in the Middle East, our carrier service is currently impacted. Available carriers remain operational but delays are expected.  Shipments may  experience delays due to airspace disruptions.

Please note that some carriers have begun applying temporary surcharges due to current operational conditions, which may result in higher shipping rates.

We are proud to make the shopping and shipping process from US and Canadian vendors/marketplaces more accessible and straightforward!

Our assisted shopping services are completely free!

Please note assisted shopping services means you already have a vendor/marketplace in mind and only want us to complete the purchase on your behalf. 

If you do not have a vendor/marketplace in mind for a product you want, we charge a 5% service fee with 2.5% due immediately before any of our staff begins sourcing.

Assisted shopping

If you would like us to assist with shopping, simply fill the Jaza Cargo™ by Diamant form with your product URL page and the required information.

Once this information is received, a representative will advise with the product costs. Once you approve, this payment is due immediately prior to us completing the purchase.

Proof of product purchase will be shared with you.

Once the items are received at our location, the shipping invoice will be generated. Please note all shipping charges must be completed in full prior to pick up.

Individual shopping

If you have your own account on any of the marketplaces in US or Canada, simply use our shipping addresses as your default shipping address.

Below are the acceptable ways to address your packages to our locations:

For Canadian based marketplaces/vendors

Toronto (Faster processing Time)

Name:                                                            (Your full name) c/o DC

Address Line 1:                                              3650 Weston Rd Unit 16, North York ON M9L 1W2

Address Line 2:                                              Your Phone Number

Phone Number:                                            +1 437 233-4465

Upon placing an order with any of the Canadian vendors or on Canadian marketplaces, please notify us via the easily fillable form on this website labelled Order Notification Form or simply email us your order summary service@diamantcompany.com 

For US based marketplaces/vendors

New Hampshire (Tax Free State)

Name:                                                            (Your full name) 

Address Line 1:                                              472 Amherst St  Unit 7970617 , Nashua, NH 03063

Address Line 2:                                              (Your phone number)

Phone Number:                                             +1 781-491-0874

 

Upon placing an order with any of the US vendors or on US marketplaces, please notify us via the easily fillable form on this website labelled Order Notification Form or simply email us your order summary service@diamantcompany.com 

 

DISCLAIMER: 

If your shipments are not addressed to us in the format above, delays and losses will occur.

To minimize delays or loss of your items, ensure the procedures above are followed.

To learn more visit our FAQ section

 

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